Terms and Conditions



Use of the Manjapaii Platform/Manjapaii Services

Please read the following terms and conditions carefully before registering on, accessing, browsing, downloading or using the Manjapaii website located at Manjapaii.com, and all associated sites linked to Manjapaii.com, or the Manjapaii mobile application or any similar platform (hereinafter collectively, the Manjapaii Platform run by Manjapaii India Private Limited, having its registered office at No.2/8, Konnaiyatham Village, Melalathur Post, Gudiyattam-635806, Vellore district, Tamil Nadu on any device and/or before availing any services offered by Manjapaii on the Manjapaii Platform which may include services such as recharge or bill payment, digital products, semi-closed wallet service and marketplace service or any other service that may be offered by Manjapaii on the Manjapaii Platform (hereinafter individually, and collectively, the Manjapaii Services. For the avoidance of doubt, it is clarified that these terms and conditions shall apply to all Manjapaii Services, whether offered by Manjapaii India Pvt Ltd or its affiliates. Website must be used for Your personal and non-commercial purposes only

1  Acceptance

By registering on, accessing, browsing, downloading or using the Manjapaii Platform for any general purpose or for the specific purpose of availing any Manjapaii Service, You agree  that Manjapaii is an intermediary within the meaning of the Information Technology Act, 2000 and the rules thereunder and merely facilitates the sale and purchase of tickets between the merchant and the customer to be bound by the single-sign-on ID (hereinafter SSOID) terms and conditions set forth below as well as by the service-specific terms and conditions applicable to each Manjapaii Service (hereinafter collectively, the T&Cs). These T&Cs shall also include any additional or modified terms and conditions in relation to the SSOID or any additional or modified service-specific terms and conditions in relation to any Manjapaii Service or any future service that may be offered by Manjapaii on the Manjapaii Platform. By registering on, accessing, browsing, downloading or using (as applicable) the Manjapaii Platform or availing any Manjapaii Service or the SSOID, You automatically and immediately agree to all the T&Cs. If at any time You do not accept or agree with any of the T&Cs or do not wish to be bound by the T&Cs, You may not access, browse or use the Manjapaii Platform and immediately terminate Your availing the Manjapaii Services. Accepting or agreeing to the T&Cs will constitute a legal contract (hereinafter Agreement) between You, being at least 18 years of age and an individual user of the Manjapaii Platform or a customer or beneficiary of the Manjapaii Services, and Manjapaii. All services are rendered by Manjapaii through the Manjapaii Platform under the brand name “Manjapaii” (or any derivatives or variations thereof). Consequently, all the rights, benefits, liabilities and obligations under the T&Cs shall, as the case may be, accrue to the benefit of, or incurred by, Manjapaii, regarding Your use of Manjapaii’s digital services (which includes but may not be limited to prepaid recharge, bill payment, booking movie tickets, bus tickets, hotel rooms or flight tickets), the semi closed wallet service, the marketplace service or any such other services which may be added on the Manjapaii Platform and which will henceforth be a Manjapaii Service, from time to time. The Manjapaii Services shall be used by you subject to your adherence with the T&Cs. As long as you accept and comply with these T&Cs, Manjapaii grants you a personal, non-exclusive, non-transferable, limited, revocable privilege to enter and use the Manjapaii Platform and/or avail the Manjapaii Services. Additional terms and conditions may apply in order for You to avail specific Manjapaii Services and to specific portions or features of the Manjapaii Platform, including contests, promotions or other similar features, all of which terms are made a part of these T&Cs by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these T&Cs and the terms posted for or applicable to a specific portion of the Manjapaii Platform or for any Manjapaii Service offered on or through the Manjapaii Platform, the latter terms shall control with respect to your use of that portion of the Manjapaii Platform or the specific Manjapaii Service. Manjapaii may make changes to any Manjapaii Services offered on the Manjapaii Platform, or to the applicable terms for any such Manjapaii Services, at any time, without notice. The materials on the Manjapaii Platform with respect to the Manjapaii Services may be out of date, and Manjapaii makes no commitment to update the materials on the Manjapaii Platform with respect to such Manjapaii Services

Eligibility

The Manjapaii Services are not available to persons under the age of 18 or to anyone previously suspended or removed by Manjapaii from availing the Manjapaii Services or accessing the Manjapaii Platform. By accepting the T&Cs or by otherwise using the Manjapaii Services on the Manjapaii Platform, You represent that You are at least 18 years of age and have not been previously suspended or removed by Manjapaii, or disqualified for any other reason, from availing the Manjapaii Services or using the Manjapaii Platform. In addition, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by all the T&Cs as part of this Agreement. Finally, you shall not impersonate any person or entity, or falsely state or otherwise misrepresent your identity, age or affiliation with any person or entity. Finally, in the event of any violation of the T&Cs, Manjapaii reserves the right to suspend or permanently prevent You from availing Manjapaii Services or using the Manjapaii Platform.

 

 

Use of the Manjapaii Platform/Manjapaii Services

Please read the following terms and conditions carefully before registering on, accessing, browsing, downloading or using the Manjapaii website located at manjapaii.com, and all associated sites linked to manjapaii.com, or the Manjapaii mobile application or any similar platform (hereinafter collectively, the Manjapaii Platform run by One97 Communications Limited, having its registered office at First Floor Devika Tower, Nehru Place New Delhi – 110019 and headquartered at B-121, Sector-5, Noida – 201301 and/or any of its affiliates (hereinafter collectively, One97 or Manjapaii ) on any device and/or before availing any services offered by Manjapaii on the Manjapaii Platform which may include services such as recharge or bill payment, digital products, semi-closed wallet service and marketplace service or any other service that may be offered by Manjapaii on the Manjapaii Platform (hereinafter individually, and collectively, the Manjapaii Services). For the avoidance of doubt, it is clarified that these terms and conditions shall apply to all Manjapaii Services, whether offered by One97 or its affiliates.

Acceptance

By registering on, accessing, browsing, downloading or using the Manjapaii Platform for any general purpose or for the specific purpose of availing any Manjapaii Service, You agree to be bound by the single-sign-on ID (hereinafter SSOID) terms and conditions set forth below as well as by the service-specific terms and conditions applicable to each Manjapaii Service (hereinafter collectively, the T&Cs). These T&Cs shall also include any additional or modified terms and conditions in relation to the SSOID or any additional or modified service-specific terms and conditions in relation to any Manjapaii Service or any future service that may be offered by Manjapaii on the Manjapaii Platform. By registering on, accessing, browsing, downloading or using (as applicable) the Manjapaii Platform or availing any Manjapaii Service or the SSOID, You automatically and immediately agree to all the T&Cs. If at any time You do not accept or agree with any of the T&Cs or do not wish to be bound by the T&Cs, You may not access, browse or use the Manjapaii Platform and immediately terminate Your availing the Manjapaii Services. Accepting or agreeing to the T&Cs will constitute a legal contract (hereinafter Agreement) between You, being at least 18 years of age and an individual user of the Manjapaii Platform or a customer or beneficiary of the Manjapaii Services, and Manjapaii. All services are rendered by Manjapaii through the Manjapaii Platform under the brand name “Manjapaii” (or any derivatives or variations thereof). Consequently, all the rights, benefits, liabilities and obligations under the T&Cs shall, as the case may be, accrue to the benefit of, or incurred by, Manjapaii, regarding Your use of Manjapaii’s digital services (which includes but may not be limited to prepaid recharge, bill payment, booking movie tickets, bus tickets, hotel rooms or flight tickets), the semi closed wallet service, the marketplace service or any such other services which may be added on the Manjapaii Platform and which will henceforth be a Manjapaii Service, from time to time. The Manjapaii Services shall be used by You subject to Your adherence with the T&Cs. As long as You accept and comply with these T&Cs, Manjapaii grants You a personal, non-exclusive, non-transferable, limited, revocable privilege to enter and use the Manjapaii Platform and/or avail the Manjapaii Services.

Eligibility

The Manjapaii Services are not available to persons under the age of 18 or to anyone previously suspended or removed by Manjapaii from availing the Manjapaii Services or accessing the Manjapaii Platform. By accepting the T&Cs or by otherwise using the Manjapaii Services on the Manjapaii Platform, You represent that You are at least 18 years of age and have not been previously suspended or removed by Manjapaii, or disqualified for any other reason, from availing the Manjapaii Services or using the Manjapaii Platform. In addition, You represent and warrant that You have the right, authority and capacity to enter into this Agreement and to abide by all the T&Cs as part of this Agreement. Finally, You shall not impersonate any person or entity, or falsely state or otherwise misrepresent Your identity, age or affiliation with any person or entity. Finally, in the event of any violation of the T&Cs, Manjapaii reserves the right to suspend or permanently prevent You from availing Manjapaii Services or using the Manjapaii Platform.

Other Terms and Conditions

Additional terms and conditions may apply in order for You to avail specific Manjapaii Services and to specific portions or features of the Manjapaii Platform, including contests, promotions or other similar features, all of which terms are made a part of these T&Cs by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these T&Cs and the terms posted for or applicable to a specific portion of the Manjapaii Platform or for any Manjapaii Service offered on or through the Manjapaii Platform, the latter terms shall control with respect to your use of that portion of the Manjapaii Platform or the specific Manjapaii Service. Manjapaii may make changes to any Manjapaii Services offered on the Manjapaii Platform, or to the applicable terms for any such Manjapaii Services, at any time, without notice. The materials on the Manjapaii Platform with respect to the Manjapaii Services may be out of date, and Manjapaii makes no commitment to update the materials on the Manjapaii Platform with respect to such Manjapaii Services. The following terms also govern and apply to your use of the Manjapaii Platform, and they are incorporated herein by this reference: 

SSOID Service, Related Platforms

Manjapaii’s SSOID service offers You the convenience, after a one-time registration any Manjapaii Platform, to sign on (log in) to all web pages and online platforms operated by Manjapaii  without going through a separate registration process every time. After successfully registering for the SSOID Service, user can immediately use all other Participating Platforms without additional log-in procedures (subject to the respective Participating Platform requiring further declarations). The Participating Platforms that offer the SSOID as a login feature are visible on registration and in the user account. The number of Participating Platforms may also vary in the course of time. With regard to the contractual relationships of the users with the respective Participating Platforms, for the purposes of which Manjapaii’s SSOID service is or can be used in accordance with these T&Cs, these can alternatively have their own commercial and user terms and conditions. These business or user terms and conditions are available on the respective Participating Platforms. For the respective contents of the Participating Platforms, the respective affiliate of Manjapaii is solely responsible only for that content that it actually operates. For the SSOID service, these T&Cs apply exclusively, whereas for the use of the Participating Platforms, their business and user terms and conditions apply along with these T&Cs. The SSOID shall be owned and operated by One97 for use on all Participating Platforms, by MAnjapaii India Pvt Ltd or its affiliates. For the use of Manjapaii’s SSOID service, the user must register. Registration as a user is only allowed if the user meets the eligibility criteria as set out in these T&Cs. Each user can set up only one user account. The user is obliged to provide correct and complete information during the registration and use of the SSOID service. The login data is intended solely for personal use by the user and therefore always to be kept secret and safe. The user is not entitled to share his login details with third parties to use the SSOID service or to disclose them otherwise. The user is obliged to inform Manjapaii immediately on becoming aware of and/or suspecting a case of any unauthorized use, disclosure and/or misuse of their access data or of their user account. Furthermore, the user is obliged not to use the user account of another person. Submission of the duly completed registration form by the user simply provides invitation to us to make an offer to enter into the agreement on the use of our SSOID service (hereinafter the SSOID Agreement). Our offer for the conclusion of the SSOID Agreement is then affected by the fact that Manjapaii sends the user a confirmation by e mail, in which a confirmation link is included next to the user name and the password for the SSOID Service. By the user clicking on this confirmation link, the user accepts Manjapaii’s offer, so that in this way the SSOID Agreement enters into force. Conclusion of the SSOID Agreement may, also be effected through other communication modes and following such processes which help achieve the same purpose as the aforementioned e-mail confirmation process. Manjapaii is entitled to reject individual users without giving reasons. The user guarantees that the data submitted for their user account (and any other information that is otherwise left for Manjapaii) are in all respects complete, true, accurate and not misleading. Any changes to user’s data should be promptly updated correctly in its account.

Communication Policy

By accepting the T&Cs, You accept the following:

  • Manjapaii may send alerts to the mobile phone number provided by You while registering with the Manjapaii Platform for the SSOID service or on any updated mobile number subsequently provided by You on the Manjapaii Platform, or via e-mail or push notifications. The alerts will be received in case of SMS, only if the mobile phone is in ‘On’ mode to receive the SMS, in case of e-mail, only if the e-mail servers and e-mail ids are functional, and in case of push notifications, if the user has enabled the receipt of such notifications. If the mobile phone is in ‘Off’ mode or if the e-mail servers or ids are not functional or if the push-notifications feature has been turned off, then You may not get the alert at all or get delayed messages. aytm shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. You cannot hold Manjapaii liable for non-availability of the SMS/email alert/push notifications service in any manner whatsoever. The clarity, readability, accuracy and promptness of providing the SMS/e-mail alert/push notification service depend on many factors including the infrastructure and connectivity of the service provider. Manjapaii shall not be responsible for any non-delivery, delayed delivery or distortion of the alert in any way whatsoever
  • The SMS/e-mail alert/push notification service provided by Manjapaii is an additional facility provided for Your convenience and that it may be susceptible to error, omission and/or inaccuracy. In the event that You observe any error in the information provided in the alert, Manjapaii shall be immediately informed about the same by You and Manjapaii will make best possible efforts to rectify the error as early as possible. You shall not hold Manjapaii liable for any loss, damages, claim, expense including legal cost that may be incurred/suffered by You on account of the SMS/e-mail alert/push notification facility.
  • You will indemnify and hold harmless Manjapaii and the SMS/e-mail service provider including its officials from any damages, claims, demands, proceedings, losses, costs, charges and expenses whatsoever including legal charges and attorney’s fees which Manjapaii or the SMS/e-mail service provider may at any time incur, sustain, suffer or be subjected to as a consequence of, or arising out of, any of the following: (i) misuse by You or improper or fraudulent information provided by You; (ii) incorrect number or a number that belongs to an unrelated third party provided by You; and/or (iii) the customer receiving any message relating to the reservation number, travel itinerary information, booking confirmation, modification to a ticket, cancellation of ticket, change in bus schedule, delay, and/or rescheduling from Manjapaii and/or the SMS/e-mail service provider.
  • You will receive information via SMS, e mail and phone call regarding what Manjapaii perceive to be of Your interest based on Your usage history and browsing history (which information may be shared by One97 with its affiliates). This includes providing information relating to offers, discounts and general information by Manjapaii. In case You do not want such information, You have to explicitly ask to be excluded.

Use of Manjapaii Website

You understand that except for information, products or services clearly indicated as being supplied by Manjapaii, we do not operate, control, or endorse any information, products or services on the Internet in anyway. You also understand that Manjapaii cannot and does not guarantee or warrant that files available for download through the Manjapaii Platform will be free of viruses, worms or other code that may be damaging. You are responsible for implementing procedures to satisfy Your particular requirements of Internet security and for accuracy of data input and output..

Prohibited Conduct

By accessing or using the Manjapaii Platform or by availing Manjapaii Services, You agree not to:

  • violate the T&Cs;
  • impersonate any person or entity, falsely claim or otherwise misrepresent Your affiliation with any person or entity, or access the accounts of others without permission, forge another person’s digital signature, misrepresent the source, identity, or content of information transmitted via the Manjapaii Services, perform any other similar fraudulent activity or otherwise avail Manjapaii Services with what we reasonably believe to be potentially fraudulent funds;
  • infringe our or any third party’s intellectual property rights, rights of publicity or privacy;
  • use the Manjapaii Services if You are under the age of 18 years without a parental sponsor or, in any event, use the Manjapaii Services if You are under the age of 13 years old even with a parental sponsor and in accordance with applicable law;
  • post or transmit any message which is libellous, defamatory or which discloses private or personal matters concerning any person;
  • post or transmit any message, data, image or program which is pornographic, vulgar or offensive in nature;
  • refuse to cooperate in an investigation or provide confirmation of Your identity or any other information provide by You to Manjapaii;
  • remove, circumvent, disable, damage or otherwise interfere with security-related features of the Manjapaii Services and the Manjapaii Platform or features that enforce limitations on the use of the Manjapaii Services or the Manjapaii Platform;
  • reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of as regards Manjapaii Services or Manjapaii Platform or any part thereof, except and only to the extent this is expressly permissible by applicable law;
  • use the Manjapaii Services or the Manjapaii Platform in any manner that could damage, disable, overburden, or impair it, including, without limitation, using the Manjapaii Services or the Manjapaii Platform in an automated manner;
  • modify, adapt, translate or create derivative works based upon the Manjapaii Services and the Manjapaii Platform or any part thereof, except and only to the extent that that this is permissible by applicable law;
  • intentionally interfere with or damage operation of the Manjapaii Services or the Manjapaii Platform or any other user’s enjoyment of it, by any means, including uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code or file with contaminating or destructive features;
  • use any robot, spider, other automatic device, or manual process to monitor or copy the Manjapaii Platform without prior written permission;
  • interfere or disrupt the Manjapaii Platform or networks connected to the Manjapaii Platform;
  • take any action that imposes an unreasonably or disproportionately large load on Manjapaii’s infrastructure/network;
  • use any device, software or routine to bypass the Manjapaii Platform’s robot exclusion headers, or interfere or attempt to interfere, with the Manjapaii Services;
  • forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through the Manjapaii Platform or to manipulate Your presence on the Manjapaii Platform;
  • sell the Manjapaii Services, information, or software associated with or derived from it;
  • use the facilities and capabilities of the Manjapaii Platform to conduct any activity or solicit the performance of any illegal activity or other activity which infringes the rights of others;
  • breach this Agreement, the SSOID Agreement or any other agreement or policy as may be applicable pursuant to the T&Cs;
  • provide false, inaccurate or misleading information;
  • use the Manjapaii Platform to collect or obtain personal information, including without limitation, financial information, about other users of the Manjapaii Platform, except and only as expressly provided in the T&Cs;
  • avail Manjapaii Services with what Manjapaii reasonably believes to be potentially fraudulent funds;
  • use the Manjapaii Services in a manner that results in or may result in complaints, disputes, reversals, chargebacks, fees, fines, penalties and other liability to Manjapaii, a third party or You;
  • use the Manjapaii Services in a manner that Manjapaii or any payment card network reasonably believe to be an abuse of the payment card system or a violation of payment card network rules;
  • take any action that may cause Manjapaii to lose any of the Manjapaii Services from its service providers or lose any of its recharge partners or business partners, including mobile operators or telecom companies, payment processors or other suppliers;
  • send automated request of any kind to the Manjapaii Platform without express permission in advance from Manjapaii.

Termination; Agreement Violations

You agree that Manjapaii, in its sole discretion, for any or no reason, and without penalty, may suspend or terminate Your account (or any part thereof) or Your use of the Manjapaii Services/Manjapaii Platform and remove and discard on the Manjapaii Platform all or any part of Your account, Your user profile, or Your recipient profile, including Your SSOID, at any time. Manjapaii may also in its sole discretion and at any time discontinue providing access to the Manjapaii Services, or any part thereof, with or without notice. You agree that any termination of Your access to the Manjapaii Services/Manjapaii Platform or any account You may have or portion thereof may be effected without prior notice, and You agree that Manjapaii will not be liable to You or any third party for any such termination or interruption. Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies Manjapaii may have at law or in equity. Upon termination for any reason, You agree to immediately stop using the Manjapaii Services/Manjapaii Platform.

Limitation of Liability and Damages

In no event, Manjapaii or its contractors, agents, licensors, partners or suppliers will be liable to You for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to:

(i)             this Agreement;

(ii)            (ii) the SSOID Agreement;

(iii)           (iii) the Manjapaii Services, the Manjapaii Platform or any reference site/app/platform/service; or

(iv)          (iv) Your use or inability to use the Manjapaii Services, the Manjapaii Platform (including any and all materials) or any reference sites/app/platform/service, even if Manjapaii or a Manjapaii authorized representative has been advised of the possibility of such damages. In no event, Manjapaii or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers will be liable to sites/app/platform/service;

(v)            or (v) any other interactions with Manjapaii, however caused and whether arising in contract, tort including negligence, warranty or otherwise, beyond or in excess of the amount paid by You, if any, for using the portion of the Manjapaii Service or the Manjapaii Platform giving rise to the cause of action, or beyond or in excess Rs, 1,000, whichever is less. You acknowledge and agree that Manjapaii has offered its products and services, set its prices, and entered into this Agreement in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between You and Manjapaii, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between You and Manjapaii. Manjapaii would not be able to provide the services to You on an economically reasonable basis without these limitations. Applicable law may not completely allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitations or exclusions will apply to you subject to applicable law. In such cases, Manjapaii’s liability will be limited to the fullest extent permitted by applicable law. This paragraph shall survive the termination of this Agreement

Indemnification

You agree to indemnify, save, and hold Manjapaii, its affiliates, contractors, employees, officers, directors, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to:

(i)             Your use or misuse of the Manjapaii Services or of the Manjapaii Platform;

(ii)              any violation by You of this Agreement or the SSOID Agreement; or

(iii)            Any breach of the representations, warranties, and covenants made by you herein. Manjapaii reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Manjapaii, including rights to settle, and you agree to cooperate with Manjapaii’s defense and settlement of these claims. Manjapaii will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Agreement.

 

Disclaimer; No Warranties

To the fullest extent permissible pursuant to applicable law, Manjapaii and its third-party partners, licensors and suppliers disclaim all warranties or guarantees – whether statutory, express or implied – including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights. No advice or information, whether oral or written, obtained by You from Manjapaii or through the Manjapaii Services or the Manjapaii Platform will create any warranty or guarantee other than those expressly stated herein. For the purposes of this Disclaimer, You expressly acknowledge that as used in this section, the term “Manjapaii” includes Manjapaii’s officers, directors, employees, shareholders, agents, licensors, subcontractors and affiliates. You acknowledge that Manjapaii is a reseller of mobile recharges and just a meditor between the manufacturer or supplier and customer, is not liable for any third party (telecom companies, mobile operators or suppliers) obligations due to rates, quality and all other instances, whether to any such telecom companies’ subscribers or otherwise.

 You expressly agree that use of the Manjapaii Services on the Manjapaii Platform is at your sole risk. It is your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the site or on the Internet generally. Manjapaii does not warrant that the Manjapaii Services will be uninterrupted or error-free or that defects in the site will be corrected. The Manjapaii Services and the Manjapaii Platform and any data, information, third party software, reference sites, services, or software made available in conjunction with or through the services and the site are provided on an “as is” and “as available,” “with all faults” basis and without warranties or representations of any kind either express or implied. Manjapaii, and its third party suppliers, licensors, and partners do not warrant that the data, Manjapaii software, functions, or any other information offered on or through the Manjapaii Services/Manjapaii Platform or any eferencites/platforms/apps/services will be uninterrupted, or free of errors, viruses or other harmful components and do not warrant that any of the foregoing will be corrected.

You understand and agree that You use, access, download, or otherwise obtain information, materials, or data through the Manjapaii Services/Manjapaii Platform or any reference sites/platforms/apps/services at Your own discretion and risk and that You will be solely responsible for any damage to Your property (including Your computer system and mobile device or any other equipment) or loss of data that results from the download or use of such material or data. We do not authorize anyone to make any warranty on our behalf and You should not rely on any such statement. This paragraph shall survive termination of this Agreement. In no event will Manjapaii be liable for any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the Manjapaii Platform.

 

Proprietary Rights

 Manjapaii Services and the Manjapaii Platform are owned and operated by Manjapaii and/or third party licensors. The visual interfaces, graphics, design, compilation, information, computer code (including source code and object code), products, software, services, and all other elements of the Manjapaii Services and the Manjapaii Platform provided by Manjapaii (hereafter Materials) are protected by Indian copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws.

  You agree not to remove, obscure, or alter Manjapaii or any third party’s copyright, patent, trademark, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Manjapaii Services/Manjapaii Platform. Except as expressly authorized by Manjapaii, You agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Materials. Manjapaii reserves all rights not expressly granted in this Agreement. If You have comments regarding the Manjapaii Services and/or the Manjapaii Platform or ideas on how to improve it, please contact customer service. Please note that by doing so, you hereby irrevocably assign to Manjapaii, and shall assign to Manjapaii, all rights, title and interests in and to all ideas and suggestions and any and all worldwide intellectual property rights associated therewith. You agree to perform such acts and execute such documents as may be reasonably necessary to perfect the foregoing rights.

Modification of this Agreement

Manjapaii reserves the right to change, modify, add, or remove portions of this Agreement (each, a change and collectively, changes) at any time by posting notification on the Manjapaii Platform or otherwise communicating the notification to you. The changes will become effective, and shall be deemed accepted by you, 24 hours after the initial posting and shall apply immediately on a going-forward basis with respect to Your use of the Manjapaii Platform, availing the Manjapaii Services or for payment transactions initiated after the posting date. If you do not agree with any such change, Your sole and exclusive remedy is to terminate Your use of the Manjapaii Services/Manjapaii Platform. For certain changes, Manjapaii may be required under applicable law to give You advance notice, and Manjapaii will comply with such requirements.Your continued use of the Manjapaii Platform following the posting of changes will mean that You accept and agree to the changes.

Notice, Waiver

Manjapaii may provide You with notices and communications by e-mail, SMS, push notifications, regular mail or postings on the Manjapaii Platform or by any other reasonable means. Except as otherwise set forth herein, notice to Manjapaii must be sent by courier or registered mail to Manjapaii India Pvt Ltd, No.2/8, Konnaiyatham Village, Melathur Post, Gudiyattam-635806, Vellore Dist, Tamil Nadu.

Waiver

The failure of Manjapaii to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. Any waiver of any provision of this Agreement will be effective only if in writing and signed by Manjapaii.

Dispute Resolution

If any dispute, controversy or claim arises under this Agreement or in relation to any Manjapaii Service or the Manjapaii Platform, including any question regarding the existence, validity or termination of this Agreement or T&Cs (hereinafter Dispute), the parties shall use all reasonable endeavours to resolve such Dispute amicably. If the parties are unable to resolve the Dispute amicably within 30 days of the notice of such Dispute, Manjapaii may elect to resolve any Dispute by a binding arbitration in accordance with the provisions of the Indian Arbitration & Conciliation Act, 1996 (hereinafter Act). Such Dispute shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The Dispute shall be resolved by a sole arbitrator, appointed in accordance with the Act. The seat of the arbitration shall be New Delhi and the language of this arbitration shall be English. Either You or Manjapaii may seek any interim or preliminary relief from a court of competent jurisdiction in New Delhi necessary to protect the rights or the property belonging to You or Manjapaii (or any of our agents, suppliers, and subcontractors), pending the completion of arbitration. Any arbitration shall be confidential, and neither You nor Manjapaii may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcing the arbitration award. All administrative fees and expenses of arbitration will be divided equally between You and Manjapaii. In all arbitrations, each party will bear the expense of its own lawyers and preparation. This paragraph shall survive termination of this Agreement.

Governing Law

Subject to the Dispute Resolution section above, you agree that any claim or dispute you may have against Manjapaii must be resolved by a court having jurisdiction in New Delhi, India. You agree to submit to the personal jurisdiction of the courts located within New Delhi, India, for the purpose of litigating all such claims or disputes. This Agreement shall be governed by Indian law. This paragraph shall survive termination of this Agreement.

 

Disclaimer for donations

  •  User can donate to selected shrines/place of worship/NGO/trust through Manjapaii Platform using a number of payment methods such as Manjapaii wallet/credit/ debit cards/internet banking.
  • Proceeding for the donations you will agree to the followings things:

1. This contribution is made from my own funds, and funds are not being provided to me by another person or entity for the purpose of making this contribution.

2.I am at least eighteen years of age.

3.I am making this contribution with my own personal card/funds and not with a corporate or business card/funds or any card/funds issued to another person.

 

 

Bill payment service

Please read the terms & conditions before registering or using bill payment service offered by manjapaii platform or its affiliates at  Manjapaii India Pvt Ltd.or its business partners reserve the right to charge and recover from You, such fees for availing the service as the case may be. These charges shall be effective from the time when they are posted on the Manjapaii Platform or on the Manjapaii business partner’s channel/portal/website through which You are availing the specific service. You are bound by such revisions and should therefore visit the Manjapaii Platform or check with the Manjapaii business partner’s channel/portal/website through which You are availing the specific service in order to review the applicable fees which may vary from time to time. In the event that You stop or seek a reversal of the payment instructions as may have been submitted, Manjapaii shall be entitled to charge and recover from You and You shall be liable to pay such charges to the bill payment service provider as may be decided by Manjapaii. These charges shall be charged on to Your designated payment account or in any other manner as may be decided by Manjapaii. Manjapaii’s bill payment service may vary as per the available billers, payment accounts that can be used to issue a payment instructions may also differ & manjapaii business partner, payments to a biller can be made either by issuing a payment instruction for an online debit/charge to a payment account or (b) by scheduling an automated debit to a payment account. In using the bill payment service, You agree to provide true, accurate, current and complete information about Yourself (“Registration Data”), Your payment account details (“Payment Data”), Your biller details (“Biller Data”); The type and range of payment accounts that can be used for making payments may differ for each biller depending on biller specifications. Its Manjapaii, at its sole discretion, can add to or delete from such list of billers or types of payment accounts that can be used in respect of making payments to a biller.

 

 

Recharge

Manjapaii is only a reseller of digital products. Manjapaii does not provide mobile operator services and is only a reseller of prepaid mobile recharge services which are ultimately provided by telecommunications service providers  or by other distributors or aggregators of such Telecommunications. Manjapaii is not a warrantor, insurer, or guarantor of the services to be provided by the Telecommunications. Prepaid mobile recharge sold by Manjapaii to You is sold without recourse against Manjapaii for any breach of contract by the Telecommunications. Any disputes regarding the quality, minutes provided, cost, expiration, or other terms of the mobile prepaid recharge purchased must be handled directly between You (or the recipient of the recharge) and the Telco. Manjapaii will not be responsible for any failure on the part of any of its recharge partners in effecting a recharge.

Bus TICKETING

Manjapaii is only a bus ticket agent. It does not operate buses or offers bus transport services. In order to provide a comprehensive choice of bus operators, departure times and prices to customers. .

 

  •  Manjapaii has tied up with many bus operators and service providers.
  • Manjapaii’s advice to customers is to choose the bus operators who they are aware of and whose service they are comfortable with.
  • Manjapaii is responsible for the issuing a valid ticket, providing refund and support in the event of cancellation, providing customer support and information in case of any delays/inconvenience.
  • Manjapaii is not responsible if  operator’s bus not departing/reaching on time, operator’s bus seats or not being up to the customer’s expectation, the bus operator changing a customer’s seat at the last minute to accommodate any of the following passengers: senior citizens, children, pregnant women, persons with disability or any other person in a situation of emergency;
  • If bus operator cancelling the trip due to any reason or the baggage of the customer getting lost/stolen/damaged.
  •  The customer waiting at the wrong boarding point (please call the bus operator to find out the exact boarding point if You are not a regular traveller on that particular bus or route),the bus operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take customers to the bus departure point,

Passengers must also be aware of the following :

  • Change of bus: In case the bus operator changes the type of bus due to some reason, Manjapaii will refund the differential amount to the customer upon being intimated by the customers within 24 hours of the journey.
  • Cancellation Policy: Passengers are expected to read the ticket cancellation policy carefully. Tickets will be cancelled as per the cancellation policy linked with the ticket. The transaction charges will not be refunded in the event of ticket cancellation.
  • Refund policy mentioned on the ticket is indicative. The actual cancellation charges are determined by bus operators and bus providers at the actual time of cancellation. Manjapaii has no role in governing the cancellation charges.
  • Cancellation charges are calculated on the actual fare of the ticket. If any discount coupons are used while purchasing the ticket, the discounted value would be used to calculate the refund amount when a ticket is cancelled.
  • In case a booking confirmation e mail and SMS gets delayed or fails because of technical reasons or as a result of incorrect e mail ID/phone number provided by the user, etc., a ticket will be considered ‘booked’ as long as the ticket shows up on the confirmation page of the Manjapaii Platform.
  • Amenities on the buses as shown on Manjapaii have been configured and provided by the bus service provider (bus operator). These amenities will be provided unless there are some exceptions on certain days. Please note that Manjapaii provides this information in good faith to help passengers to make an informed decision. Provision of video, air conditioning and any such other services mentioned by Manjapaii’s travel partners in the buses is their own responsibility. Any refunds/claims due to non-functioning or un-availability of these services needs to be settled directly with the bus service provider

Passengers are required to furnish the following at the time of boarding the bus:

  • A copy of the ticket (a printout of the ticket or the printout of the ticket e mail).
  • Identity proof (Aadhaar Card, Driving license, Student ID card, Company ID card, Passport, PAN card or Voter ID card). Failing to do so, they may not be allowed to board the bus.

Manjapaii is not responsible for any kind of journey inconvenience, injury or death, caused during the journey or flowing from the journey.

  • For any issues relating to cancellation or refund, the passenger may contact Manjapaii within 15 days of date of travel, beyond which period request would not be processed.
  • Manjapaii may call the mobile phone number provided by You while registering with the Manjapaii Platform, or any updated mobile number subsequently provided by You on the Manjapaii Platform, or contact You via e-mail, for the purpose of collecting feedback from You regarding Your travel bookings, including but not limited to the bus facilities and/or services of the bus operator.
  • Grievances and claims related to the bus journey should be reported to Manjapaii support team within 10 days of Your travel date

 

      Hotel &Tourism

You hereby acknowledge and agree that Manjapaii merely provides online marketplace services through its Manjapaii Platform (including but not limited to its website www.manjapaii.com or app) in order to facilitate listings/bookings by aggregators directly and/or through its Merchants (including but not limited to flight, hotel and car hire booking and price comparisons). Manjapaii has no control over the existence, quality, safety or legality of items displayed; the accuracy of the aggregator’s content or listings; the ability of the aggregator and Merchant/vendor to sell items or provide services.  The travel booking related services are also called the Marketplace Terms are an integral part of the Agreement and the T&Cs. You can make these bookings subject to the respective aggregator’s terms and conditions. Most hotels have a policy that does not allow unmarried couples to check in. For more information, You are expected to find them on their websites or procure them from the vendors/Merchants directly through any other means.  Manjapaii requests You to contact the hotel in order to get further clarifications and confirmation or the same can be confirmed on their websites as well. You are requested to please go through the Merchant/vendor provided terms and conditions before making any bookings for hotels, flights, car rental, etc., through the Manjapaii Platform. Manjapaii is not responsible for Your inability to access such terms and conditions or for any loss resulting from such terms and conditions or lack thereof. You agree and acknowledge that the actual contract for sale is directly between You and the Merchant/vendor. Manjapaii provides these services to You which are informational in nature. Manjapaii is not a travel or booking agent or a last mile service provider to You and, therefore, Manjapaii shall not be deemed to be liable for any fault in the content/booking/listing services provided by aggregator or the Merchant/vendor. Manjapaii is also not responsible for setting or controlling the prices applicable to such searches and bookings through the Manjapaii Platform.  Manjapaii does not at any point of time during any transaction between You and aggregator/Merchant/vendor, take the ownership of any of the listing, bookings offered by the aggregator/Merchant/vendor.  

 

Air ticketing

  1. Manjapaii India, through the Manjapaii India Platform makes available, content/listings/bookings offered by the aggregators either directly and/or through its Merchants/vendors. Availing such bookings/listings will be subject to the terms of offer for sale and such other additional terms, if any, as specified by such aggregator.

While making a booking

While making a booking, we may use Personal Information including, cardholder names, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. as shared and allowed to be stored by you. We may also use the information of travelers list as available/linked with your account. This information is presented to the User at the time of making a booking to enable you to complete your bookings expeditiously.

We may also use your Personal Information for several reasons including but not limited to:

  • confirm your reservations with respective service providers;
  • keep you informed of the transaction status;
  • send booking confirmations;
  • send any updates or changes w.r.t your booking
  • allow our customer service to contact you, if necessary
  • customize the content of our website, mobile site and mobile app;
  • request for reviews of products or services or any other improvements;

Wallet loarding services.

Manjapaii Offers you  the below mentioned wallet loarding service. Manjapaii has tiedup for the wallet loarding service form aggregator. Manjapaii has givng loading service . Majapaii jhs no connection with the failure of linked service . Kindly go through the terms& conditions separately given by each wallet service providers.

 

  Domestic Money Transfer service

 

Manjapaii  is the distributor of UDIO service. Kindly go through the terms & conditions before proceeding Domestic money transfer service.

https://www.udio.in/termsconditions.html